{"id":67,"date":"2012-06-20T12:18:01","date_gmt":"2012-06-20T12:18:01","guid":{"rendered":"http:\/\/www.milesweb.com\/blog\/?p=67"},"modified":"2023-02-01T18:51:13","modified_gmt":"2023-02-01T13:21:13","slug":"user-is-not-authorised-for-mail-in-horde-cpanel","status":"publish","type":"post","link":"https:\/\/www.milesweb.in\/blog\/control-panel\/user-is-not-authorised-for-mail-in-horde-cpanel\/","title":{"rendered":"User is not authorised for Mail in Horde cPanel"},"content":{"rendered":"<p>You might receive error as below when accessing Horde from webmail on a cPanel installed server. It allows you to login. But, when you access specific email account, it shows this message\/error. It usually happens when you migrate servers OR rebuild it.<\/p>\n<p><strong>User &lt;email account&gt;&nbsp; is not authorised for Mail<\/strong><\/p>\n<p>The reason for the error is Horde database might be corrupt OR it needs a reset.<\/p>\n<p>Check database if corrupt and repair it.<\/p>\n<p>Command to check database is<\/p>\n<p><strong>mysqlcheck horde<\/strong><\/p>\n<p>It will show the table which is corrupt. If it is, repair it with command below. Table horde_alarms is just for reference if it&#8217;s corrupt. Replace the table name accordingly.<\/p>\n<p><strong>myisamchk -r -o \/var\/lib\/mysql\/horde\/horde_alarms.MYI<\/strong><\/p>\n<p>This should sort it. If you still get the same message it&#8217;s time to reset horde. Don&#8217;t forget to take database backup.<\/p>\n<p><strong>mysqldump horde &gt; horde.sql<\/strong><\/p>\n<p>Reset Horde with command below.<\/p>\n<p><strong>\/scripts\/fullhordereset<\/strong><\/p>\n<p>If you still face any issues contact our support team &amp; they will be happy to fix it for you.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You might receive error as below when accessing Horde from webmail on a cPanel installed server. It allows you to login. But, when you access specific email account, it shows this message\/error. It usually happens when you migrate servers OR rebuild it. User &lt;email account&gt;&nbsp; is not authorised for Mail The reason for the error&#8230; <a class=\"read-more\" href=\"https:\/\/www.milesweb.in\/blog\/control-panel\/user-is-not-authorised-for-mail-in-horde-cpanel\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[15],"class_list":["post-67","post","type-post","status-publish","format-standard","hentry","category-control-panel","tag-horde-issues"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>User is not authorised for Mail in Horde cPanel - Web Hosting Blogs by MilesWeb | WordPress, Cloud &amp; SEO Tips<\/title>\n<meta name=\"description\" content=\"Troubleshoot the error &#039;User is not authorized for Mail in Horde cPanel&#039;, including common causes such as incorrect login credentials and solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.milesweb.in\/blog\/control-panel\/user-is-not-authorised-for-mail-in-horde-cpanel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"User is not authorised for Mail in Horde cPanel - Web Hosting Blogs by MilesWeb | WordPress, Cloud &amp; 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