Join MilesWeb Team

All the below positions are for Nashik.

• Hosting Support Engineer - 15 Positions
  Job Description

  • Communicate with clients through email and live chat
  • Improve customer service experience by understanding and emphasizing clients needs
  • Maintain attendance regularly, thereby accepting the daily schedule as assigned
  • Take complete responsibility for resolving challenging customer issues & escalating when required
  • Determine customer needs and provide an apt solution
  • Focus on customer satisfaction by offering additional tools, services, and products

  Skills Required

  • Ability to communicate well (both written and verbal)
  • Proficiency in communicating accurately and clearly
  • Good writing skills- ability to compose grammatically correct and to the point written response
  • Good comprehension skills- must be able to clearly understand and state the issues described/enquired by the clients
  • Having a basic understanding of web hosting is a must
  • Should possess outstanding typing skills
  • Rightly explain the knowledge of the Internet, milesweb.com website, and market competitors
  • Demonstrates adept knowledge of email applications
  • Excellent customer support skills, including owning a good focus on the customer issues in the fast-growing environment
  • Demonstrates interpersonal skills with a varied client base
  • Demonstrated skills in conflict resolution, negotiation, and de-escalation
  • Able to work overtime as needed - as much as 60 hours a week
  • A good problem-solver, decision-maker, and time manager
  • Should be able to prioritize tasks based on their urgency and importance
  • Ability to tackle problems logically and rationally
  • Highly motivated and self-disciplined
  • In addition to multi-tasking skills and operating in an energetic environment, we look for a candidate who is creative and analytical with a passion for exceptional customer service
  • Should be willing to learn new skills and technologies
  • Ability to adapt and adjust according to the changes in the work environment
  • Work and coordinate with all teams, including sales, support, and marketing
  Apply Now
• Linux System Administrator - 10 Positions
  Job Description

  • Monitor load and uptime of physical web servers
  • Monitor service performance
  • Analyze abuse patterns and suggest countermeasures
  • Deploy new servers (software level)
  • Identify and combat unusual DDoS attacks
  • Develop supervision for subparts including FTP, Litespeed, Bitninja, CloudLinux OS, MySQL, R1Soft
  • Ask precise questions to customers for a quick understanding of the root problem
  • Assist our Customer Success specialists to examine service problems from the client-side and suggest them
  • Communicate with clients through different modes like email and live chat to resolve the issues
  • Systematically send unresolved issues to the suitable internal teams
  • Manage multiple open issues at a time
  • Touch on optimization and automation tasks on multiple projects with tools available (Ansible)

  Skills Required

  • Good experience with Linux and OS variants
  • Experience with Plesk, cPanel, and DirectAdmin
  • Must have experience with critical web servers (Nginx, LiteSpeed, Apache, NodeJS, Tomcat)
  • Experience with Content Management Systems (CMS) like WordPress, Codeigniter, Magento
  • Must know how network technologies work (IPv4, IPv6, BGP, routing, bridging, proxies, firewalls)
  • Must understand and write scripts in PHP, Python, Bash, or other programming languages
  • Excellent command of English communication skills (written and verbal)
  • An individual who is always willing to learn new things and is ready to take on new challenges
  Apply Now
• Windows System Administrator - 5 Positions
  Job Description

  • Monitor physical web servers for uptime and loading
  • Monitor server performance
  • Keep a check on the violators (Determine patterns first and suggest appropriate counter-steps)
  • Install new servers (software level)
  • Create a monitoring system for subparts (FTP, LiteSpeed, Bitninja, CloudLinux OS, MySQL, R1Soft)
  • Ask specific inquiries to clients to rapidly determine the source of the issue
  • Assist our Customer Success agents in analyzing and advising clients on service issues
  • To resolve the issue, communicate with clients using several modalities such as phone, email, or live chat
  • Send unsolved issues to the appropriate internal teams in a systematic manner
  • Ability to organize and manage multiple open issues at the same time
  • Using available technologies, work on optimization and automation tasks across several projects (Ansible)

  Skills Required

  • Good knowledge and experience with Windows server
  • Experience with Plesk
  • Experience with critical web systems like IIS, ASP.NET, NodeJS, Tomcat, MailEnable
  • Experience with (CMS) such as WordPress, Magento, and Codeigniter
  • Should have an understanding of how network technologies work (IPv4, IPv6, BGP, routing, bridging, proxies, firewalls)
  • Should be able to understand and read email RFC, HTTP, DNS
  • Should be able to understand and write scripts in Python, PHP, Bash, or other programming languages
  • Excellent English communication skills (both written and spoken)
  • A constant learner who is not scared to take on new challenges
  Apply Now

• SEO Specialist - 4 Positions
  Job Description

  • Apply apt SEO strategies to drive traffic to the company website
  • Design and implement optimization strategies to improve the company's rankings in search engine results
  • Conduct research on SEO keywords to use throughout the website and marketing materials
  • Improve marketing efforts by setting measurable goals
  • Analysis of daily performance metrics for understanding SEO strategy performance
  • Communicate effectively with other marketing specialists to align targets
  • Work closely with all the marketing team members to manage SEO strategy effectively
  • Constantly check for search terms, SEO rankings, and analytics to measure the performance of the company website and recommend improvements accordingly
  • Drive targeted and faithful traffic to the website by community building
  • Focus on enhancing user experience (UX) and conversion rate optimization methods to divert visitors into active customers, thus improving website performance
  • Use of social media to promote content and enable more external websites to link to your content, thereby increasing its impact
  • Develop and incorporate effective content marketing strategies
  • Up-to-date with the algorithms set by the search engine rankings

  Skills Required

  • Thorough understanding of SEO (both On-page and Off-page strategies)
  • Operational skills and hands-on experience in handling web analytics tools (Google Analytics, Search console, etc.)
  • Insights of H1 tags, Meta tags, XML sitemaps, status codes, robots.txt, and the proficiency to resolve crawling issues
  • Concrete understanding of what major steps to take for making an SEO campaign successful
  • Ability to have critical thinking and adapt right strategies for campaigns considering the competitor's strategies
  • Good knowledge of analyzing and interpreting data
  • Ability to conduct apt keyword research
  • Flexible enough to switch strategies at any time without losing momentum
  Apply Now
• Content Writer - 3 Positions
  Job Description

  • Producing high-quality and well-researched content for online publications
  • Developing suitable content for different platforms, such as websites, videos, blogs, and email marketing
  • Creating superior content for the company's website, social media handles, product descriptions, and page descriptions
  • Deploying SEO strategies in writing to enhance the online visibility of a website in the search engine results
  • Assisting the marketing team in devising catchy content for promotional campaigns
  • Proofread content for typos and inconsistencies
  • Revising and polishing the existing content to improve readability
  • Creating eye-catchy headlines and body ad copies to grab the attention of the target audience

  Skills Required

  • Should possess outstanding written as well as verbal communication skills
  • Ability to perform in-depth research on various industry-related topics to produce original content
  • Proven knowledge to express complex topics in a way that are relevant and easily understandable for readers
  • Should be able to put unique ideas, thoughtful insights into the content to make it more unique
  • Skilled with SEO and writing top-quality content that passes Google’s benchmarks
  • Good understanding of conversion rate optimization (CRO) and depicts the brand value in content
  • Well organized and skilled in managing time and meeting targets
  • Proven record delivering value-based communications
  • Empathizing on readers' needs and wants and creating content that generates interest.
  Apply Now

• IT Sales - 5 Positions
  Job Description

  • Establish and keep good professional contact with prospective clients
  • Understand client requirements to make appropriate service proposals
  • Bring new orders and create new accounts by responding to product inquiries by a potential clientele
  • Take frequent follow-ups with the main focus on conversion
  • Identifying new leads by analyzing the current market trends and competitors activities
  • Build a strong business network for generating new leads
  • Initiate sales process and design proposals from client requests
  • Maintain a proper database of all prospective clients, follow-ups, and conversions
  • Achieve the assigned sales target and aim for the best possible results

  Skills Required

  • Excellent English communication skills (both written and verbal)
  • Able to communicate precisely and clearly with a potential client
  • Good comprehension skills- ability to clearly understand and answer client inquiries
  • Good composition skills- ability to compose a grammatically correct and brief written response
  • Should have basic knowledge about web hosting
  • Outstanding typing skills
  • Should possess effective sales closing and prospecting skills
  • Skilled in time management and immediate prioritization of goals
  • Demonstrated skills in conflict resolution, negotiation, and de-escalation
  • Ability to wisely approach potential clients confidently
  • Proactive and self-disciplined
  • Presentation skills
  • Passionate and willing to achieve set targets
  • Candidates should get used to an energetic working environment with a will to win attitude. We expect them to make sales with virtue and aim of meeting the client requirements
  • Should be self-sufficient and self-supportive in a team environment
  • Highly motivated with a climax attitude
  • Excellent time-management skills
  • Convincing abilities to righteously close the sales
  • Skilled in relationship building
  Apply Now

• Sr. PHP Developer - 2 Positions
  Job Description

  • Write clean, easy to maintain, and well-designed PHP code
  • Create webpages with standard HTML/CSS techniques
  • Troubleshoot, maintain and test the website code and databases to assure robust optimization and functionality
  • Maintaining and enhancing the company website
  • Ability to handle SQL and related databases, with a preference for those with MySQL experience
  • Using code versioning tools for configurations and management Designing website layouts in the specified programming language
  • Working with designers to ensure a high-quality user experience

  Skills Required

  • A minimum of 2-3 years of working experience as a PHP Web Developer
  • Skilled in PHP programming language
  • Experience with mockup tools and UI prototyping
  • Understanding of website security techniques
  • Strong functional knowledge and coding experience
  • Knowledge of database design and administration
  • Knowledge of Search Engine Optimization
  • Ability to multitask and meet deadlines while adhering to budgets and business goals
  • Should be able to integrate a variety of data sources and databases in one system
  • Excellent working knowledge of various web development practices
  • A keen eye for details
  • Ability to manage time efficiently
  • Whenever required, should be willing to work overtime
  • Strong understanding of UI, cross-platform compatibility, standards, and web functions
  • Must possess thorough understanding and hands-on experience with Web Applications and programming languages such as HTML, CSS, JavaScript, JQuery, and APIs
  Apply Now

• Graphic Designer - 1 Position
  Job Description

  • Understanding design requirements through design briefs
  • Creating and designing various elements for digital collateral
  • Designing images and graphics for websites, social media posts, and newsletters
  • Come up with plans for creating creative designs for design projects that meet the branding requirements
  • Conceptualizing and developing graphics, design concepts, and layouts
  • Assure all designs are completed on schedule time and with high quality
  • Prioritizing and managing multiple designs within its specs
  • Perform retouching and image manipulation
  • Should be able to work with a broad range of media and graphic design software

  Skills Required

  • Exceptional graphic design skills
  • Skillset in graphics, Adobe Photoshop, Adobe Illustrator, Adobe Flash, CorelDraw, etc
  • Good knowledge and understanding of image composition, aesthetic design, and typography
  • Experience in photo-editing
  • Knowledge of HTML, CSS and XHTML is preferred
  • Innovate design and creative skills
  • Good presentation and communication skills
  • Should have completed a Bachelors degree in graphic design, art, or similar is preferable
  Apply Now