Careers | MilesWeb

All the below positions are for Nashik.

Technical Support

Hosting Support Engineer - 15 Positions
Job Description
- Communicate with clients via live chat and email
- Enhance Customer service experience by empathizing with and prioritizing client needs
- Maintain regular attendance, abiding by the daily schedule as assigned
- Take charge to resolve challenging customer issues & escalating when necessary
- Determine customer needs and provide appropriate solutions
- Act as a point of contact between company and customers
- Focus on customer well-being by offering additional services, tools, and products
- Dive deep into the world of IT by continuous polishing of your technical background
Skills Required
- Excellent communication skills (written and verbal) Language: English
- Ability to communicate correctly and clearly
- Good comprehension skills – ability to clearly understand and state the issues clients describe/enquire
- Good composition skills – ability to compose a grammatically correct and concise written response
- Should have a basic knowledge about web hosting
- Excellent typing skills
- Demonstrates understanding of the Internet, milesweb.com website, and market competitors
- Demonstrates a proficient knowledge of email applications
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Ability to work overtime as required by business – as much as 60 hours a week
- Effective in problem-solving, decision making and time management
- Capable of prioritizing tasks based on urgency and importance
- Ability to approach problems logically and rationally
- Action-oriented and self-disciplined
- The candidate should be comfortable with multi-tasking and a high-energy environment. We expect them to be a creative and analytical problem solver with a passion for excellent customer service.
- They should also work successfully in a team environment as well as independently
- Must show motivation to learn new skills and technologies
- Ability to successfully adapt to changes in the work environment
- Work with all internal groups, including support, sales, engineering, and marketing
Apply Now
Linux System Administrator - 10 Positions
Job Description
- Monitor physical Web servers (server load and uptime)
- Monitor service performance
- Monitor abusers (Determine patterns and suggest countermeasures)
- Deploy new servers (software level)
- Identify and fight unusual DDoS types
- Develop monitoring for subparts (FTP, LiteSpeed, Bitninja, CloudLinux OS, MySQL, R1Soft)
- Ask customers exact questions to quickly understand the root of the problem
- Help our Customer Success agents to analyze service problems from the client-side and advise them
- Interact with clients via different modes like phone, email or live chat to resolve the issue
- Systematically forward unresolved issues to appropriate internal teams
- Prioritize and manage several open issues at a time
- Touch on optimization and automation tasks on multiple projects with available tools (Ansible)
Skills Required
- Experience with Linux and OS variants
- Experience with cPanel, Plesk and DirectAdmin
- Experience with critical web systems (Nginx, LiteSpeed, Apache, NodeJS, Tomcat)
- Experience with CMS like WordPress, Magento, Codeigniter
- Required to know how network technologies work (IPv4, IPv6, BGP, routing, bridging, proxies, firewalls)
- Required to understand and read email RFC, HTTP, DNS
- Required to understand and write scripts in Python, PHP, Bash, or other programming languages
- Advanced communication skills(written and verbal) in English
- A constant learner who is not afraid to take upon challenges
Apply Now
Windows System Administrator - 5 Positions
Job Description
- Monitor physical Web servers (server load and uptime)
- Monitor service performance
- Monitor abusers (Determine patterns and suggest countermeasures)
- Deploy new servers (software level)
- Identify and fight unusual DDoS types
- Develop monitoring for subparts (FTP, LiteSpeed, Bitninja, CloudLinux OS, MySQL, R1Soft)
- Ask customers exact questions to quickly understand the root of the problem
- Help our Customer Success agents to analyze service problems from the client-side and advise them
- Interact with clients via different modes like phone, email or live chat to resolve the issue
- Systematically forward unresolved issues to appropriate internal teams
- Prioritize and manage several open issues at a time
- Touch on optimization and automation tasks on multiple projects with available tools (Ansible)
Skills Required
- Experience with Windows Server
- Experience with Plesk
- Experience with critical web systems (IIS, ASP.NET, NodeJS, Tomcat, MailEnable)
- Experience with CMS like WordPress, Magento, Codeigniter
- Required to know how network technologies work (IPv4, IPv6, BGP, routing, bridging, proxies, firewalls)
- Required to understand and read email RFC, HTTP, DNS
- Required to understand and write scripts in Python, PHP, Bash, or other programming languages
- Advanced communication skills(written and verbal) in English
- A constant learner who is not afraid to take upon challenges
Apply Now

Digital Marketing

SEO Specialist - 4 Positions
Job Description
- Utilize apt SEO practices to generate traffic to the company website
- Develop optimization strategies to increase the company rankings in search engine results
- Research SEO keywords to use throughout the company website and marketing materials
- Set measurable goals to demonstrate improvement in marketing efforts
- Monitor daily performance metrics to understand SEO strategy performance
- Efficiently communicate with other marketing professionals to align goals
- Collaborate with others within the marketing department to manage SEO strategy
- Update content and website links for maximum optimization and search engine rankings
- Constantly check search terms, rankings and analytics to gauge the performance of the company website and suggest improvements
- Drive targeted and loyal traffic to the website by community building
- Engage with other businesses over link-building opportunities to bring in paid commission for driving customers to their websites
- Enhance user experience (UX) and conversion rate optimization methods to turn visitors into active users, thereby improving website performance
- Use social media to broadcast content and encourage more external sites to link to your content, increasing its influence
- Develop and integrate content marketing strategies
- Monitor the algorithms set by the search engines to keep up to date with changes
Skills Required
- Complete understanding of SEO (On-page and Off-page)
- Operational knowledge and experience in handling web analytical tools (Google Analytics, Search console, etc.)
- Understanding of H1, Meta tags, XML sitemaps, status codes, robots.txt, and the ability to solve crawl issues
- Strong understanding of what steps to take to make an SEO campaign successful
- Ability to think critically and adapt strategies for campaigns considering the rival’s strategies
- Good knowledge of data analysis and interpreting data
- Ability to perform keyword research
- Flexible enough to switch strategies anytime without losing momentum
Apply Now
Content Writer - 3 Positions
Job Description
- Producing well-researched content for publication online
- Developing relevant content for multiple platforms, such as websites, email marketing, videos, and blogs
- Conceiving engaging and high-quality website content for the company’s blog articles, product descriptions, social media handles, and page descriptions
- Deploying search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results
- Assisting the marketing team in developing content for advertising campaigns
- Proofreading content for errors and inconsistencies
- Editing and polishing existing content to improve readability
- Creating compelling headlines and body ad copies to capture the attention of the target audience
Skills Required
- Excellent verbal and written communication skills(English)
- Ability to conduct in-depth research on industry-related topics to develop original content
- Proven ability to communicate complex topics in ways that are relatable and understandable for readers
- Able to instill unique, thoughtful insights into the content to make it more original
- Well-versed with SEO and writing high-quality content that passes Google’s norms
- A strong understanding of CRO (conversion rate optimization) and subtle incorporation of brand value in content
- Highly organized and skilled in time management to meet deadlines
- Proven experience delivering value-based communications
- Empathizing for readers to understand their needs and wants and creating content that arouses their curiosity
Apply Now

IT Sales

IT Sales - 5 Positions
Job Description
- Establish and maintain professional contact with prospective clients
- Comprehend the client needs to make suitable service suggestions
- Obtain new orders and create new accounts by answering product inquiries by a potential clientele.
- Do follow-ups and with the focus on conversion
- Identify new leads by analyzing the market trends and activities of the competition
- Build a business network to generate new leads
- Initiate sales process and create proposals from client inquiries
- Maintain a database of all prospective customers, follow-ups and conversions
- Achieve the set sales targets and aim for better results
Skills Required
- Excellent communication skills (written and verbal) Language: English
- Ability to communicate correctly and clearly with a potential client
- Good comprehension skills – ability to clearly understand and respond to client inquiries
- Good composition skills – ability to compose a grammatically correct and concise written response
- Has basic knowledge about web hosting
- Excellent typing skills
- Demonstrates understanding of the Internet, milesweb.com website, and market competitors
- Effective closing and prospecting skills
- Time management and immediate prioritization of goals
- Demonstrate conflict resolution, negotiation, and de-escalation skills
- Ability to approach prospects confidently
- Action-oriented and self-disciplined
- Presentation skills
- Motivated to achieve set targets
- Candidates must get used to an energetic environment with a go-get-it attitude. We expect them to make sales with integrity and the aim of fulfilling client requirements.
- Work successfully in a team environment as well as independently
- Motivated with a plus ultra attitude
- Good time-management skills
- Persuasion abilities to ethically close the sales
- Relationship building skills
Apply Now

Web Developer

Sr. PHP Developer - 2 Positions
Job Description
- Write clean, well-designed PHP code
- Create webpages using standard HTML/CSS practices
- Troubleshoot, test and maintain the website code and databases to ensure robust optimization and functionality
- Maintaining and expanding/enhancing the company website
- Handling SQL and related databases, with a preference for those with MySQL experience
- Using code versioning tools for carrying out configurations and management
- Design website layouts in the specified programming language
- Work with designers to ensure a high-quality user experience
- Develop mobile responsive website
Skills Required
- Previously worked as a PHP Web Developer for a minimum of 2-3 years
- Expertise in PHP programming language
- Experience with mockup and UI prototyping tools
- Understanding of website security practices
- Thorough functional knowledge and coding experience
- An out-and-out understanding of database design and administration
- Basic knowledge of Search Engine Optimization
- Ability to multitask with strict time constraints, budgets and business goals
- Ability to integrate a variety of data sources and databases in a single system
- Exceptional working knowledge of various website development techniques
- A keen eye for details
- Exceptional time management abilities
- Willingness to work overtime when required
- Must have a strong understanding of UI, cross-browser compatibility, general web functions and standards
- Deep expertise and hands-on experience with Web Applications and programming languages such as HTML, CSS, JavaScript, JQuery and API’s
Apply Now

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