Front line support via live chat and telephone.
Troubleshooting a variety of technical and non-technical web hosting issues.
Provide technical support for level one escalation issues via help-desk and live chat.
Performs miscellaneous job-related duties as assigned.

Desired Skills and Experience

Graduate or Under-Graduate.
0 - 6 months experience in technical support.
Excellent written and verbal communication skills in the English language.
Should have completed Red Hat Course OR Red Hat Certification.
Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
Outstanding customer service skills and a dedication to the customer service experience.
Dependable to be at work during assigned shifts and to complete work as expected.
Knowledge of FTP, DNS, cPanel and WHM preferred.
Ability to multitask and meet specific goals set by supervisors and management.
Experience with documenting procedures.
Ability to troubleshoot basic web hosting and technical procedures as needed.

To apply, drop us a mail at careers@milesweb.com with subject line MWTECHSUPPORT

Digital Marketing Executive

Responsibilities

End to End execution of marketing projects and campaigns.
Research and administer social media tools in support of clients’ social media strategy.
Keep pace with social media and internet marketing industry trends and development.
Manage and execute implementation of SEO strategy.
Monitor and evaluate search results and search performance across the major search channels in order to improve rankings.
Contribution to the company blog, forums and social media community.
Creation and execution of SMS and Email based marketing campaigns.
Continuous review and active management of website and other online assets.

Desired Skills and Experience

Graduate or Under-Graduate.
Good English writing.
0 - 6 months experience in digital marketing.
Understanding of Social Media and Online Marketing trends.
Familiarity with social networking and bookmarking sites.
High levels of integrity, autonomy and self-motivation.
Flexible and eager to support marketing team in other initiatives, as needed.

To apply, drop us a mail at careers@milesweb.com with subject line MWDIGITAL

Techno Sales Executive

Responsibilities

Extensive research on prospective clients, decision makers, Technology landscape.
Ability to research client and company background through websites and social-networking sites.
Develop and maintain competitive knowledge on service offerings, industries and products to leverage in lead generation and research.
Analysis market trends and competitor activity to identify new business leads.
Make formal sales presentations and follow-up calls to prospective business accounts.
Identify and develop new business through networking, courtesy and follow-up calls.
Make introductory calls and initiate sales process and create proposals.
Follow up and follow through the leads via mails or over phone.
Cold calling to arrange meetings with potential customers to prospect for new business.
Build prospect database and meet or exceed individual sales target.
Attend Sales events, must have no restrictions to travel across the target market.
Achieve the defined annual, quarterly and monthly sales targets.

Desired Skills and Experience

Graduate or Under-Graduate.
0 - 6 months experience in IT sales.
Excellent communication and relationship building skills.
Passion for sales.
Should be able to represent the company at appropriate business forums.
Ability to work independently and in a team environment.
High levels of integrity, autonomy and self-motivation.
A very strong work-ethic – high integrity and values.

Compensation & Benefits

Competitive salary plus performance incentives

To apply, drop us a mail at careers@milesweb.com with subject line MWSALES

Product disclaimer

MilesWeb often offers discount and special offers to customers on web hosting plans. These are limited period offers and its valid for first term only. The discounted price will not be applicable on renewals. After completing the initial term the web hosting plans will automatically renew at regular rate.

All prices are excluding GST.

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