India’s #1 Web Hosting Company Since 2012

Cloud Support

24 hours a day, 7 days a week & 365 days a year.
Live Chat
Phone Support
Cloud Support Plans
Every cloud user would be eligible for free 24x7 Enterprise support for the first 30 days.
Self SupportEmail Subscription
Technical SupportTechnical Support
Response Time 4 hours 2 hours 45 Minutes
Service Availability24 x 724 x 724 x 7
ApproachesTicketTicket & Live ChatTicket, Live Chat & Phone
Service Unavailability SupportService Unavailability Support
Support Availability
Response Time 2 hours 45 Minutes
Case Handling Case Handler Technical Customer
Service Associate
Technical Customer
Service Engineer
Cloud Support
Premium SupportTechnical Account Manager
Business Account Manager
Infrastructure Event Management
Third-party Software Support
Architecture Support
Pricing Included Greater of
10% of monthly cloud usage
Greater of
10% of monthly cloud usage
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