Knowledge Base
MilesWeb / Reseller Hosting FAQ

Learn to Use a Custom Suspension Page

Approx. read time : 2 min

Being a reseller you may need to suspend cPanel accounts created in WHM. For example, if your customer wants to cancel his service with you, or his website has a script that is affecting the performance of other people in your server, you need to his account.

Note: You need to have WHM access for account suspension.

1. Login to your WHM account.

2. In the top-left type suspend in the search box. Then click on Web Template Editor under Account Functions.

Then in the Web Template Editor, enter HTML for your new suspension page, or modify the existing page. Once done, click on Save. Click on the Preview button below the text field to check the appearance of the Suspension page currently.

3. You can upload your own template by selecting a file and clicking on the Upload Template button. Ensure the template is in .tmpl format.

Congratulations! You have now learned to create a custom Suspension page in WHM.

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Pallavi is a Digital Marketing Executive at MilesWeb and has an experience of over 4 years in content development. She is interested in writing engaging content on business, technology, web hosting and other topics related to information technology.