Knowledge Base
MilesWeb / How-Tos

Live Chat Support

Approx. read time : 2 min

Watch this video for a step by step process on How to Contact MilesWeb Support or Billing Team

If you have a web hosting account at MilesWeb and need assistance for your support or billing-related issues, you can get in touch with our support/ billing executive on chat. To do that please follow the below steps:

1. Log in to your Client Area.


For this, you will need your registered email id and password. If you have forgotten your password you can reset it using this link https://my.milesweb.com/index.php/password/reset/begin

2. Once you are logged in, on the bottom right-hand side of your dashboard click on the ‘Chat Button’ and initiate a chat.

 

 

 

 

3. Fill in the required details and click on ‘Start Chat’.

 

 

Please note: Our support/ billing executives won’t be available on chat option available outside the client area.

Disha
I supervise the creative team at MilesWeb. I lead my teammates in building social media strategies, drafting newsletters, writing creative blogs, creating videos, etc. I make sure to get every member to use their skills and talents to their best and motivate them to find what is more to them. My concern also lies in executing concepts, guidelines and strategies in various creative projects and directing them towards completion.