Knowledge Base Hub

Browse through our helpful how-to guides to get the fastest solutions to your technical issues.

Home  >  Domain Name & DNS Issues  >  Troubleshooting Guide: DNS Name Resolution Failure When Joining a Domain Controller
Top Scroll

Troubleshooting Guide: DNS Name Resolution Failure When Joining a Domain Controller

 2 min

Are you trying to join a client to a domain?  A pop-up appears requesting authentication, followed by the error message: An attempt to resolve the DNS name of a domain controller in the domain being joined failed. Verify that this client is configured to reach a DNS server that can resolve DNS names in the target domain. See Windows Help for information about network troubleshooting.

DNS Name Resolution Failure


This error can be fixed in one simple step. On the client PC you are trying to join to the domain, you just need to configure the DNS server manually. You can follow these steps:

  • Select Network and Sharing Center from the Control Panel. You can also right-click the network status icon in the system tray (bottom-right of the screen, near the volume controls).
  • On the left pane, click Change adapter settings.
  • Select Properties from the right-click menu of the Internet connection you want to change DNS servers for.
  • Click the Properties button for Internet Protocol Version 4 (TCP / IPv4).
Internet Protocol Version 4 (TCP  IPv4)
  • Enter the DNS server addresses of your choice by clicking the button next to Use the following DNS server addresses: Once you’re done, click OK.
Enter the DNS server addresses

Mostly, the time Domain Controllers host the DNS server as well, so use that IP address if you’re not sure which DNS server to enter.

For our Knowledge Base visitors only
Get 10% OFF on Hosting
Special Offer!
Claim the discount before it’s too late. Use the coupon code:
Note: Copy the coupon code and apply it on checkout.