At MilesWeb, we love seeing our clients scale, but we also know that the journey to the “perfect host” isn’t always a straight line. Take Tech Savvy Solution, for example.
Founder and managing director of Tech Savvy Solution, Mr. Muhammad Shakil Patel runs a robust, Laravel-based platform that serves as the digital backbone for their growing team.
For a tech-focused company, their website isn’t just a URL—it’s their storefront, their pitch deck, and their customer service desk all rolled into one.
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Challenges Before MilesWeb
Before they knocked on our door, Tech Savvy Solution had been through the wringer. They had experimented with multiple hosting services, but unfortunately, they encountered the same issues and always kept hitting the same wall: unreliable uptime.
Mr. Patel knew that to run an efficient Laravel application successfully, servers need to be given extra care. So if your hosting is unstable, a website fails and hurts the company’s reputation. In short, your business credibility takes a negative hit.
Mr. Muhammad mentioned that these recurring technical frustrations were starting to affect their business momentum and customer trust. Tech Savvy Solution needed more than just a “service” from their hosting company; they needed a solid foundation from which to operate and grow.
Why MilesWeb?
It was clear from past experiences that Tech Savvy Solution wanted to find a new hosting partner for their desired growth. Hence, they developed a criteria list where the priority was to get an Indian-based hosting provider that offered an excellent balance between low prices and exceptional performance.
Mr. Muhammad said of this experience, “We’ve had several hosting providers in the past, and when I searched for Indian-based hosting providers that provide the lowest pricing and best performance, MilesWeb is where I ended up.“
A Seamless Transition
One of the biggest hurdles for any medium-sized business is the fear of “migration lag.” No one wants their site to be “under construction” for days. So, Mr. Patel wanted to be online as soon as possible, and guess what? MilesWeb’s expert migration team took the matter into their hands.
He shared that the experience with our migration team was actually one of the highlights of the process: “The MilesWeb’s migration team was fantastic to work with, and the entire process (from right data safety to executing a quick transfer) was straightforward and smooth. We went from being ‘under construction’ to fully operational in a minor span of time.”
Life at 10/10: The Results
Once the Laravel platform was settled into its new home, the TechSavvy crew noticed very early signs that things had changed. The “lag” was gone and was replaced by faster loading times and an incredible uptime, which Mr. Patel needed from the start.
Not only did we provide TechSavvy with a new fast-loading experience, but we also provided them with
- a free SSL certificate for secure browsing.
- a cPanel interface to keep things easy for their day-to-day.
He added that since the switch, they’ve seen:
- Increased customer engagement (due to those faster-loading pages)
- Significant cost savings versus previous environments
- No tech headaches, allowing their technical team to spend more time on technology and less time troubleshooting.
Looking Ahead
At MilesWeb, we don’t just collect feedback; we use it as a blueprint for our web hosting service. Mr. Muhammad suggested that we continue to sharpen our focus on shared hosting plans to ensure they remain as powerful and resilient as our high-tier services.
To Mr. Patel and all of our clients—thank you for letting us know how we could improve more. We wanted to let you know: Your voice has been heard. We have improved our shared hosting environment by offering increased resources, enhanced performance, and a free domain—even on our starter plans—without any increase in cost.
We say this out of respect for our clients, not to brag about it. We remain focused on your success, and as such, will continue to work hard to meet your needs. Our singular objective is to provide Tech Savvy Solution and other clients like them with the best possible services we can every day.
In the end, Mr. Muhammad positively concluded that the partnership with MilesWeb was refreshing. He stated the following: “I would give MilesWeb a 10 out of 10. You guys are doing a superb job.”
He ended his comments with a heartfelt sentiment shared by all employees at MilesWeb—“Thank you. I saved money, performed better than ever, and yet have fewer worries than my previous providers.“
