Jyoti Prasad 
Meet our multi-tasking client. Mr. Sandip.
Based in Kolkata, Sandip Jana operates Preconet Global Solutions Pvt. Ltd., where he manages a team of professionals that develop mobile apps, websites, and software for various small and medium-sized businesses across the globe. He has over ten years of experience in this field, as he specializes in digital strategy, online marketing, and business consulting.
Under Jana’s leadership, the company’s capabilities have expanded to a full-fledged development company catering to the needs of several clients, which are located all over the world.
This kind of business is an example of how downtime is not simply an inconvenience; it is a cost to the company, ruining its reputation of reliability. In simple terms, it explains why the hosting issues that occurred a few years ago seemed to be more than just technical difficulties but a direct violation of the company’s principles.
Table Of Content
Problems Before Switching
The problems Mr. Jana faced with his last host were numerous: downtimes, inability to grow, overpriced packages, and unreliable support, but what was most concerning about it all were the security weaknesses that allowed intrusion into his site. As a medium-sized company with many projects going on, such a mix of problems was unacceptable for him.
“With my previous provider, it was not just one single issue; everything was going wrong at the same time. Right from the site being down to invoicing problems to worrying about security flaws, I would daily have to figure out what was not working within my system.”
Starting with MilesWeb
After thinking it through, he selected MilesWeb for a few reasons—reasonable pricing, awesome reviews, a variety of hosting plans to suit his needs, 24/7 support, and a recommendation from a person he trusted.
Sandip explained, “MilesWeb was recommended through a mutual friend. I was highly impressed by the Indian location, even though the pricing, features, and everything else were satisfactory.“
The transition was as perfect as could be:
“I simply anticipated some glitches, but that was not the case. Everything went on without a hitch, and my projects were running smoothly in a few minutes.“
Results
While migrating to a new host takes up some time to re-establish business results, Sandip noticed the fastest outcomes. MilesWeb offered him faster loading times, almost no downtime, better security, and scalability.
He praises the level of assistance from the beginning:
“The very first assistance I received was special. The support was fast and reliable. In fact, the consistency of that quality is why I never thought of turning to other alternatives.“
In addition to the technical benefits, the business was positively impacted: there was more traffic; pages were able to load faster; conversion rates improved; hosting expenses decreased; far fewer technical issues appeared, all in all allowing revenue to grow. Their company’s reliance on customer results positively influences them as well.
“Traffic increased, conversions improved, costs decreased — and technical difficulties that used to consume my time virtually vanished. That’s the kind of return that really counts for a business.“
The Long-Term Perspective
Sandip’s case is notable not just for a single improvement, but for his long tenure with MilesWeb. He has been our client for eight years, which is long enough for reliability to become a quality.
“I have been with MilesWeb for eight years, and I have never looked for another provider.“
That was what Sandip said when summing things up, and it carries more than any long quote could. Eight years without a need to reconsider your decision is about the greatest recommendation in the field of web hosting.
