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Issues installing softaculous


When installing Softaculous from WHM, you will receive error as below.
Site error: the file /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php requires the ionCube PHP Loader to be installed by the site administrator.
This is because Ioncube loader is not installed/enabled on the server. To enable it, login to your WHM as root. Access option Server Configuration >> Tweak Settings. Under the PHP tab look for “cPanel PHP loader”. Select the radio button which says Ioncube. Click on Save. You should be able to proceed with Ioncube installation now.

If you still face any issues, contact our support team & they will fix this for you.


Neha Khanna

My name is Neha Khanna, I work for I am interested in posting content on various topics. I aim at posting informative articles that provide value to people.

One thought on “Issues installing softaculous

  • August 10, 2016 at 6:38 am

    On many forums i see many people post there problems which is very small and ask for solutions. I always prefer reading such article that keep me safe and alert from such problems. Thanks MilesWeb as for writing such article and focusing on such smalls things also.


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