Jyoti Prasad 
Syed Hassan serves as the founder and CEO of Grobstone, an online platform based in Bengaluru that specializes in buying and selling gemstones and jewelry. And we all know in this kind of industry, trust, authentication, and secure transactions don’t exist as added features but are the business core.
Even though this company was only established in 2023, it has quickly grown with an increasing amount of stress on the company’s infrastructure. With over a decade of experience, MilesWeb knows what Grobstone exactly required.
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Overcoming the Problem
The issues faced by Grobstone were significant. It suffered from the lack of hosting options when its business was developing faster. Their previous hosting plan could not support their needs, and they suffered from high hosting charges with little value. Moreover, their website is operating with Laravel, so the migration from the previous hosting provider was another daunting task for them.
In the case of a marketplace trusting with gemstones, this sort of instability cuts far deeper than it usually does other company niches.
As Mr. Syed Hassan himself said, “We are selling something that does not stimulate shoppers to buy in haste. Any potential consumer wants to see that they will not be scammed—and the old hosting made Grobstone look insignificant.“
Why Grobestone Choose MilesWeb?
There were multiple reasons why Milesweb topped their list of hosting provider alternatives. The winning pointer was definitely hosting services prices, then came timely support and understanding 24/7. Since the Laravel migration experience was troublesome, MilesWeb ensured that everything went smoothly for Grobestone.
According to Syed, “The last attempt to switch became a disaster that we could not afford again, so I was prepared for obstacles this time. However, everything with MilesWeb went hurdled-free.“
What Changed After the Move
After switching to MilesWeb, Mr. Hassan immediately noticed changes. Security and reliability became stricter—both of which hold immense importance to a website with visitors sharing their payment details and relying on the product they are purchasing.
The support service experience was also fabulous; it has been considered reliable, and problems are resolved and fixed reasonably quickly rather than taking longer.
With us, Grobstone got a free SSL certificate and uses cPanel for day-to-day management and support. As a result, the company now spends less money on its services and does not have to worry about uptime any more.
Being in the young marketplace, Mr. Syed explained, “We’ve been struggling for almost two years. Once I got with MilesWeb, I stopped worrying about hosting—the price decreased, and I do not get those dangerous uptime notifications anymore.“
The Overall Recommendation
Definitely yes. Syed’s overall rating is satisfactory, and it can be said straight that it helped them transform their performance and contributed positively to their services.
The evolved service has met expectations and scored well on both migration and customer support, as well as reasonably on performance and reliability. Defining this assessment as fair, one can agree that such marks are expected for a young company that has many challenges ahead.
